1- About the after-sale service
we provide 3 years warranty, lifetime free maintenance, our engineer can provide you all technical support
2- About the training
our machine is very easy to operate, we have professional training team, can provide 1V1 training by online video, teach you step by step, such as how to set parameters, how to operate etc.
3- About document
machine document: catalog, user manual, suggestion parameter etc.
certificates: we have got 510K, medical CE, UKCA, ISO etc.
Payment methods?
We can accept payment methods such as bank transfer,RMB, credit card, Paypal and Western Union, etc.
Shipping method:
Global Reach, Local Speed
• Flexible Shipping: Choose from express (DHL/FedEx/UPS) or sea freight, all with door-to-door delivery.
• Global Stock Hubs: We hold local inventory in Istanbul (Turkey), Paris (France), Los Angeles (USA), and Dubai (UAE) for faster shipping and lower costs.
How long does it take to receive the goods
You can expect to receive your goods in approximately 8-12 business days. This includes a standard lead time of 3-5 business days for machine preparation, followed by 5-7 days for international express shipping. For even faster delivery, we offer local stock options within the US and Europe, which can have the machine at your door in as little as 72 hours after ordering.
Can I download promotional images and videos of the products?
Absolutely. We provide a comprehensive marketing kit to support your sales efforts. You will have access to high-resolution product images, professional promotional videos, authentic before-and-after photos, and customizable poster designs. These resources are designed to empower your marketing and accelerate your promotions.
Does it support OEM/ODM? What is the minimum order quantity?
Absolutely! We offer comprehensive OEM/ODM services to customize branding and device product design according to your needs. Our MOQ is very flexible and can start from a single unit. Could you please share your specific customization ideas so we can provide a precise quotation?